Vendors

Choosing the right vendor can make or break your business.

We look for the small fraction of vendors worth introducing, and we test them before anyone needs them.

There is more bad than good out there.

Choosing a vendor is intimidating, and in some cases it determines whether a business survives.

There is too much technology for any one person to be good at all of it, and it is more craft than exact science. That is the gap we exist to close.

How we evaluate

What we look at before a vendor makes the list.

We won’t give away the whole recipe. But the principle is simple: an organisation is defined by the people it surrounds itself with, and most of these questions are really about people.

What technology they use

How they use it

Who is already using it

What services they actually offer

What type of client they serve

How they serve those clients

Which locations they can cover

Whether there are ethical people inside the organisation

Whether they know their own limitations

Whether they can do what they say

How they price, against the industry

What work they turn down

Why we call it specialism

Vetting is a practice, not a checklist.

Anyone can collect references. The work is in knowing which answers matter and which ones are rehearsed.

We meet the people, not the pitch

Technology is only as good as the people behind it, so we sit with the people who would be doing your work.

We compare like for like

Years of putting similar-looking companies side by side is what makes the differences visible.

We test inside their sweet spot

A vendor is given real work in the area they claim to be strongest, before they reach our list.

We check pricing against the market

Not to find the cheapest — to find out who is priced strangely, and why.

We find out what they refuse

A vendor who takes every job has not understood their own limitations.

We only work with people we would use

The list is small on purpose. It is easier to defend a short list than a long one.

Let’s start with a conversation.

Tell us what you’re trying to solve. If we can’t help, we’ll say so.

Contact us